Terms of service

Cancellation and Refund Policy: A 50% non-refundable deposit is required when booking an event. Cancellations made 7+ days in advance of event receive a 50% refund or rescheduling credit. Cancellations within 2 days are non-refundable, but we allow one rebooking. No rebooking is allowed within 72 hours of the order. Upgrades are allowed anytime, but downgrades aren't permitted within 7 days of an event.

Delivery Terms:

Deliveries must be scheduled through our website calendar. A designated person must be available to receive the order at the agreed time. Delivery is to the lobby or a mutually agreed location within Seattle's downtown corridor.